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When a broker sells an "A" class share, the broker gets paid from the front-end load.....When a broker sells a "B" class share, there's no front-end load, so the fund company reaches into its own pocket to pay the broker, and the fund company typically pays a 4.0% commission.....Now, try to put yourself in the shoes of a broker selling load mutual funds.....Let's say your client has $250,000 to invest in XYZ Fund.....At $250,000, your client has already passed several breakpoints, and your client can probably invest in the "A" shares of XYZ Fund for a 2.5% or 3.5% front-end load (these shares also carry a relatively small 12b-1 fee).....On the other hand, if you can sell your client the "B" shares, you'll receive a full 4.0% commission -- and your client will be on the hook for several years of hefty 12b-1 fees, plus a potential CDSC .....That, in a nutshell, is where the abuse comes in.....Brokers continue to push "B" shares on some clients, even when it's not in the client's best interests, because brokers earn more from certain sales of "B" shares.
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